Privacy Policy

See below for KGR Logistics’ General Data Protection Regulation (GDPR) statement.

Coverage

This KGR Logistics Privacy Policy addresses information received on the KGR Logistics Website (the “Website”), contact information provided by you, and data needed to enter the KGR Logistics Customer Portal. KGR Logistics does not share your information with third parties for marketing purposes, and uses your information only for the purpose it was offered or as determined by the KGR Logistics customer that provided your information to KGR Logistics. If you provide about yourself to complete your shipment – we do not share (unless required by law) it with outside parties except to the extent necessary to complete your delivery. We reserve the right to revise these policies at any time, so check the last line of this policy to see when the policy has changed.

Protect Your Password

For those connecting to the KGR Logistics Customer Portal, use a strong password, not one based on common words or easily guessed terms, such as birthdays or first names. Never write down your password or share it with others. You are responsible for maintaining the secrecy of your own password and will be responsible for the activities of anyone accessing the KGR Logistics Customer Portal using your password.

The Information We Collect

This privacy notice applies to all data collected or submitted on the KGR Logistics website and its integrated web-based technology tools. You may use these customized web pages to schedule your residential deliveries and gain instant access to comprehensive shipment visibility. We need the data that allows us to make shipments and to confirm shipping information, including the following:

Name
Address
Email address
Phone number

On other pages or web-based portals in KGR Logistics’ secure online system, you may be required to submit information about other individuals or companies. For example, if you create a shipment online, you will be prompted to submit the recipient’s address and contact coordinates. In this circumstance, the type of personal information collected includes the following:
Name
Address
Email address
Phone number

Use of Information

We use the information you provide about someone else when creating a shipment to transport the product and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that delivery.

We use return telephone numbers and email addresses to confirm appointment delivery scheduling, transmit reports and respond to the emails we receive. Such information is not used for any other purpose, is not shared with outside parties and will only be used to correspond with customers about a particular shipment.

Data Security

We take reasonable measures to help protect your personal information in an effort to prevent its loss, misuse and unauthorized access, disclosure, alteration and destruction.

How You Can Access or Correct Your Information

You can access the personally identifiable information collected in our online shipping system by logging into our secure site. We use this procedure to better safeguard your online protection. In addition, you can correct identity information errors by sending us a request at [email protected].

To protect your privacy and security, we will also take reasonable steps to verify your personal identity before granting access or making corrections. KGR Logistics does not request, via unsolicited mail or e-mail, personal information. We will not ask you in an unsolicited telephone call or e-mail for your password.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, what types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year. To access this information, please contact us by email at [email protected] or mail at 5353 West Alabama, Ste. 300, Houston, TX 77056, Attn: CA Privacy Request.

Do Not Track Requests

KGR Logistics does not currently take actions to respond to Do Not Track signals sent by your web browser because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created. While we, or vendors on our behalf, may track the sites you visited before and after our Website for our internal business purposes, we do not authorize other third parties (e.g., advertisers) to do so, but it is nonetheless possible that third parties may do so for their own purposes with respect to which we may have no knowledge or control.

Important Notice to Non-U.S. Residents

The Website and business are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By providing us with any information through the Platform or the Site, you consent to the collection, processing, maintenance and transfer of such information in and to the United States in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 800-819-7065 or send an email to [email protected].

Last revised: April 2023

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) standardizes data protection law across the European Union (EU) and imposes strict new rules on controlling and processing personally identifiable information (PII). The GDPR replaces the 1995 EU Data Protection Directive effective May 25, 2018.

GDPR applies to all organizations holding and processing EU residents’ personal data, regardless of geographic location. Likewise, organizations offering goods or services to EU residents must comply with GDPR requirements. The GDPR provides EU residents with several new rights, including the right to be informed about collection of their data, the right to restrict processing of their data and the right to have their data erased.

As a global supply chain solutions provider, KGR Logistics invests heavily in data security and related processes to meet requirements around the world. Our specialized team members have been trained to high standards including the CISSP (Certified Information Systems Security Professional) designation. KGR Logistics has a variety of data security policies and safeguards in place which include measures that address GDPR considerations in addition to many other global standards.

KGR Logistics will continue to keep our customers, teammates, partners and community members informed about any future data privacy and security updates.

Should you have other questions or concerns, please call us at 800-819-7065 or send an email to [email protected].